Registration + Refund Policies

IMPORTANT NOTE REGARDING COVID-19:

It is our intention that all of our courses will take place as scheduled. We are working closely with our hosts to provide you with the most up to date information possible. That being said, please bear with us as the situation is fluid. If there is a change to your course, we will contact you directly as soon as we become aware of it. 

During this time our normal refund policy will apply, meaning that if the course takes place as scheduled and you do not attend, you will not be eligible for a refund outside of our policy. As always, you are welcome to request a tuition credit up until the first day of your class.

REGISTRATION POLICY:

  • If you choose to register for a course with a 50% deposit, the balance of your tuition may be due as soon as 30 days prior to your course. You will receive an email with an invoice that you can pay online.
  • Please read the course requirements carefully. If you register for an LE/MIL only course and do not hold active credentials, your tuition will not be refunded. 
  • Our refund policy below applies to deposits, as well as full tuition payments.

REFUND POLICY:

  • If you cancel your registration 45+ days prior to your class, you may choose a 50% refund or have the full balance applied towards a future class.
  • If you notify us of your cancellation less than 45 days prior to your class, you will not be eligible for a refund. However, you may apply your tuition towards a class within 12 months.

    Please note that if there is a waiting list for a class and we can fill your spot upon cancellation, we will issue you a full refund, minus the transaction fees.

Merchandise:

  • Merchandise can be returned for a refund within 30 days of purchase if the item is undamaged. In the event of a manufacturer defect, we will replace the item for you. If the item cannot be replaced, we will issue you a refund to your original method of payment. Orders can be cancelled and refunded if the product has not shipped. Please email orders@centrifugetraining.com for any order inquiries. 

  • If you would like to receive notifications of new and restocked products, please visit https://centrifuge.wpengine.com/signup to join our mailing list.